Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/4/2016 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1812891 |
| Date Received | 3/2/2016 |
| Product | Credit card |
| Issue | Late fee |
| Consumer Complaint Narrative | I had not yet received a statement from Best Buy ( Citi bank ), when my wife called a number in response to a recorded message. A rep from Best Buy ( Citi bank ) asked her to pay the balance on the account, she explained that we had not received a stateme |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | NY |
| Zip Code | 146XX |
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