Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/13/2016 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1876703 |
| Date Received | 4/13/2016 |
| Product | Credit card |
| Issue | Billing statement |
| Consumer Complaint Narrative | On XXXX XXXX, 2016, I went into a Macy 's store to pay a bill. I provided a {$300.00} check, which my bank honored on XXXX XXXX, XXXX to my dismay, my payment was credited to the account of another Macy 's customer. After receiving my monthly statement an |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | NY |
| Zip Code | 112XX |
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