Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/6/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1956519 |
| Date Received | Long story short |
| Product | after battling with Citibank about the promotional offer being attached to my account or not |
| Sub-Product | I 've since received two explicitly written letters confirming that I was indeed enrolled in the aforementioned promotional offer and would receive my miles by XXXX/XXXX/16. I still have n't received the miles |
| Issue | and the executive office told me today |
| Sub-Issue | XXXX/XXXX/16 |
| Consumer Complaint Narrative | that I would n't receive the miles for another 60 days." |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | CA |
| Zip Code | 900XX |
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