Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 7/5/2016 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1996760 |
| Date Received | 7/5/2016 |
| Product | Bank account or service |
| Sub-Product | Checking account |
| Issue | Account opening, closing, or management |
| Consumer Complaint Narrative | I signed up for a Citi Bank Citigold Checking account earlier this year. I signed up for the account as part of a promotion Citi Bank was running, whereby they promised to award XXXX XXXX XXXX miles to any new customer who completed a few requirements. I |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | CA |
| Zip Code | 920XX |
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