Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/20/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2394556 |
| Date Received | 3/20/2017 |
| Product | Credit card |
| Issue | Other |
| Consumer Complaint Narrative | I 'm not able to use my Macy 's Amex credit card. After each purchase my credit card gets blocked and there is no way to verify my identity online or by calling. It 's been over 2 weeks since I 'm unable to use it. CSR are telling me I should receive " so |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | NY |
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- SANTANDER CONSUMER USA HOLDINGS INC.
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- QUICKEN LOANS, INC.
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- CAPITAL ONE FINANCIAL CORPORATION
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- Hunter Warfield, Inc.
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