Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Older American |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/19/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2488067 |
| Date Received | 5/19/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Getting a credit card |
| Sub-Issue | Application denied |
| Consumer Complaint Narrative | O n 2 separate dates, Citibank denied reopening a MasterCard credit. card that was closed. They stated too long a period had elapsed and I would have to reapply with s new app. None of the contract statement states that reopening a card is not possib |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | NJ |
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