Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/27/2017 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2495830 |
| Date Received | 5/27/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Trouble using your card |
| Sub-Issue | Can't use card to make purchases |
| Consumer Complaint Narrative | I opened an account on line and then received a call to call them about the application. When I called them the representative could not find the reference number. After transferring me twice and account representative said they could not determine what t |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | TX |
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