Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/27/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2495543 |
| Date Received | 5/27/2017 |
| Product | Checking or savings account |
| Sub-Product | Checking account |
| Issue | Managing an account |
| Sub-Issue | Problem making or receiving payments |
| Consumer Complaint Narrative | Hi Im having trouble with CITIBANK. I purchased a bed on XXXX XXXX 2017 on XXXX and paid to the seller * XXXX in the amount of {$280.00}. The seller never shipped the bed and I was refunded the total amount on XXXX XXXX , going back on my |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | NY |
| Zip Code | 112XX |
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