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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/11/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2550424
Date Received6/11/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose prepaid card
IssueProblem getting a card or closing an account
Sub-IssueDon't want a card provided by your employer or the government
Consumer Complaint NarrativeCitibank opened a credit card that I did not order & refuse to close it. And now are sending charges. XXXX XXXX
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateFL
Any comments on this complaint?

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