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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/11/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2669577
Date ReceivedWhen speaking with Citimortgage in the matters of how the past amount increased to such a large amount
Productand how the "" unapplied funds '' were used
Sub-ProductI was told that the past amount was correct
Issuethe use of the unapplied funds were correct
Sub-Issueand the math used to draw these conclusion were also correct. When I asked for a copy of the documentation to prove this
Consumer Complaint NarrativeI was repeatedly denied."
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateWA
Zip Code983XX
Any comments on this complaint?

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