Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Older American |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 1/4/2019 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 3116477 |
| Date Received | 1/4/2019 |
| Product | Credit card or prepaid card |
| Sub-Product | Store credit card |
| Issue | Fees or interest |
| Sub-Issue | Problem with fees |
| Consumer Complaint Narrative | They recieved proof of payment and are now asking for this again they also want proof of the payments made in house. They have not updated the statement and given the corrected statement showing the corrected balance removal of all interest as well as any |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | IA |
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