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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bbva Compass Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/15/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2876019
Date Received4/15/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueBanking errors
Consumer Complaint NarrativeI opened a checking account with BBVA Compass on XX/XX/XXXX when they had a XXXX $ bonus promotion for making a direct deposit of XXXX $ or more. I met the requirements for the promotion. Still after contacting the bank several times the bonus was not
Company (To Which The Complaint Relates)BBVA COMPASS FINANCIAL CORPORATION
StateMI
Zip Code481XX
Any comments on this complaint?

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