Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/14/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1831356 |
| Date Received | 3/14/2016 |
| Product | Bank account or service |
| Sub-Product | Checking account |
| Issue | Making/receiving payments, sending money |
| Consumer Complaint Narrative | Was charged a {$50.00} return item fee by BB & T on a loan payment that is {$100.00} per month. I did make the error as I tried to make an electronic funds transfer however I incorrectly entered my account t number. There was plenty of money in the accoun |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | BB&T CORPORATION |
| State | VA |
| Zip Code | 245XX |
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