Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/12/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2545379 |
| Date Received | 6/12/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Fees or interest |
| Sub-Issue | Problem with fees |
| Consumer Complaint Narrative | I r ecently got a BB & T credit card and was told that the card came with zero interest on purchases with 21 p ercent monthly for cash advances. I was then told on a recorded call to the company that all payments would cover the highest interest product f |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | BB&T CORPORATION |
| State | GA |
| Zip Code | 315XX |
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