Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/18/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2577098
Date Received7/17/2017
ProductVehicle loan or lease
Sub-ProductLoan
IssueManaging the loan or lease
Sub-IssueProblem with the interest rate
Consumer Complaint NarrativeI purchased my XXXX XXXX XXXX in XX/XX/XXXX with a 66 month auto loan from XXXX XXXX XXXX . The percentage was 22 % interest. The loan amount was for {$15000.00}. It has been 73 months and I have paid them {$21000.00} so far for this ca
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BB&T CORPORATION
StateVA
Zip Code201XX
Any comments on this complaint?