Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/30/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2654001 |
| Date Received | 8/30/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose prepaid card |
| Issue | Problem with a purchase or transfer |
| Sub-Issue | Charged for a purchase or transfer you did not make with the card |
| Consumer Complaint Narrative | My transaction history is completely different than my account history I 've spoken to them there third-party costumer service tells me im lying that that ca n't be I asked them to check they said no I 've went too threw separate branches have been told p |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | BB&T CORPORATION |
| State | FL |
| Zip Code | 33304 |
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