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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/4/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3142193
Date Received2/4/2019
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueStruggling to pay your bill
Sub-IssueCredit card company won't work with you while you're going through financial hardship
Consumer Complaint NarrativeMy Zales account with XXXX XXXX was on a hardship program for several months and now removed, notice was received today on XXXX, due to a returned payment. The terms of the program allow a certain number of returned payments in a given time frame before a
Company (To Which The Complaint Relates)Alliance Data Card Services
StateCT
Zip Code6320
Any comments on this complaint?

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