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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2472309
Date Received5/2/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueAdvertising and marketing, including promotional offers
Sub-IssueDidn't receive advertised or promotional terms
Consumer Complaint NarrativeDuring the application process, the store employee let me know about the 0 % APR on all purchases, or the 10 % back in rewards options associated with the Comenity Bank/ XXXX XXXX Credit Card. I thought those were great options and proceeded with the
Company (To Which The Complaint Relates)Alliance Data Card Services
StateIL
Zip Code600XX
Any comments on this complaint?

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