Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American, Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/12/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2546572
Date Received	6/12/2017
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Problem with a purchase shown on your statement
Sub-Issue	Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint Narrative	My credit card with Comenity/ XXXX XXXX was used at XXXX XXXX XXXX XXXX on XXXX XXXX , 2016 by someone other than me. They told me that it is actually XXXX charges made one right after the other on the card and then shown on the ca
Company (To Which The Complaint Relates)	Alliance Data Card Services
State	FL