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Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/18/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2938487 |
| Date Received | 6/18/2018 |
| Product | Credit card or prepaid card |
| Sub-Product | Store credit card |
| Issue | Problem when making payments |
| Sub-Issue | Problem during payment process |
| Consumer Complaint Narrative | i have been trying to pay this bill for 3-4 months now, every time i've tried to make a payment it has been returned, or the tried to process it multiple times resulting in over drafting my checking account. i've contacted the company by phone and email a |
| Company (To Which The Complaint Relates) | Alliance Data Card Services |
| State | OK |
| Zip Code | 741XX |
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