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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/3/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2981428
Date Received8/3/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueProblem with a purchase shown on your statement
Sub-IssueCredit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint NarrativeCase # XXXX Another week has passed with XXXX XXXX being unable to locate a {$2500.00}. payment I submitted to them on XX/XX/XXXX. Although they claim they have returned it to my account, they have provided no documentation to show that and it is not in m
Company (To Which The Complaint Relates)Alliance Data Card Services
StateCT
Zip Code6776
Any comments on this complaint?

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