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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/16/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2373500
Date Received3/6/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueTrouble with how payments are handled
Consumer Complaint NarrativeChanged payment plan thru fedloan based on income and on the federal service loan foregiveness plan which only counts if you make 120 on time payments. I have had money directly withdrawn every time for the past 4 years even when changing plans. This time
Company (To Which The Complaint Relates)AES/PHEAA
StateAK
Zip Code995XX
Any comments on this complaint?

Otros registros de este dataset

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