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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/26/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2586410
Date Received7/26/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with your lender or servicer
Sub-IssueReceived bad information about your loan
Consumer Complaint NarrativeI was recently transferred to FedLoan Servicing in XX/XX/XXXX after completing an initial certification for the Public Service Loan Forgiveness program. Since the the transfer, FedLoan Servicing has failed to review my income based repayment plan. I sent
Company (To Which The Complaint Relates)AES/PHEAA
StateIA
Any comments on this complaint?

Otros registros de este dataset

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