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Acs Education Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 1/22/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2789821 |
| Date Received | 1/22/2018 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with your lender or servicer |
| Sub-Issue | Need information about your loan balance or loan terms |
| Consumer Complaint Narrative | My loan was transfer to XXXX at the end ofXX/XX/XXXX. XXXX has provided me with the interest paid to them in XXXX & XX/XX/XXXX. But ACS, now apparently this new company, XXXX, says there is no interest information available for XX/XX/XXXX. |
| Company (To Which The Complaint Relates) | ACS Education Services |
| State | WA |
| Zip Code | 981XX |
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