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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ace Cash Express, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/9/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1734887
Date Received1/9/2016
ProductPayday loan
IssueCharged fees or interest I didn't expect
Consumer Complaint NarrativeMy loan was sent to collections without my knowledge. Has charged additional fees
Company (To Which The Complaint Relates)ACE CASH EXPRESS, INC.
StateWA
Zip Code984XX
Any comments on this complaint?

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