| Consumer Consent Provided? | 5536 ( a ) ; and ( 4 ) violations of the Fair Debt Collection Practices Act |
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| Company Response To Consumer | in Respondent 's collection activities regarding defaulted student loans it acquired. Under 1053 and 1055 of the CFPA |
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| Complaint Id | the Bureau issues this Consent Order ( Consent Order ). |
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| Date Received | Here is a consent order created by the UNITED STATES OF AMERICA CONSUMER FINANCIAL PROTECTION BUREAU as an example of XXXX XXXXs negligence as a loan servicer :XX/XX/XXXX Excerpt : The Consumer Financial Protection Bureau ( Bureau ) has reviewed certain s |
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| Sub-Product | and XX/XX/XXXX. The Bureau has identified the following violations of law : ( 1 ) unfair and deceptive acts and practices relating to Respondent 's failure to furnish clear information regarding the student-loan interest consumers paid |
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| Issue | in violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) of the Consumer Financial Protection Act of 2010 ( CFPA ) |
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| Consumer Complaint Narrative | 5536 ( a ) ; ( 2 ) unfair acts and practices relating to Respondent initiating collection calls to consumers at inconvenient times |
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| Company Public Response | in violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) ofthe CFPA |
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| State | 5536 ( a ) ; ( 3 ) deceptive acts and practices relating to Respondent overstating the minimum amount due in student-loan billing statements |
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| Zip Code | in violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) of the CFPA |
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