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Federal Register / Vol. 86, No. 229 / Thursday, December 2, 2021 / Notices Multi-state Average Rate Structure MARS plan, under which interstate TRS compensation rates are determined by weighted average of the states intrastate compensation rates, and which includes for STS additional compensation approved by the Commission for STS outreach;
2 adopted a cost recovery methodology for Internet Protocol IP
Relay based on a price cap like methodology;
3 adopted a cost recovery methodology for video relay service VRS that adopted tiered rates based on call volume;
4 clarified the nature and extent that certain categories of costs are compensable from the Fund; and 5 addressed certain issues concerning the management and oversight of the Fund, including prohibiting financial incentives offered to consumers to make relay calls.
The 2007 TRS Cost Recovery Order requires that state relay administrators and TRS providers submit to the TRS
Fund administrator the following information annually, for intrastate traditional TRS, STS, and CTS:
1 The per-minute compensation rates and other compensation received for the provision of TRS;
2 whether the rate applies to session minutes or conversation minutes, which are a subset of session minutes;
3 the number of intrastate session minutes; and 4 the number of intrastate conversation minutes.
Also, STS providers must file a report annually with the TRS Fund administrator and the Commission on their specific outreach efforts directly attributable to the additional compensation approved by the Commission for STS outreach.
In 2011, to help prevent waste, fraud, and abuse, the Commission adopted three VRS orders to curtail these harmful practices. Each of these orders collectively, the 2011 VRS Orders included information collection requirements.
On April 6, 2011, in document FCC
1154, the Commission released the 2011 Fraud Prevention Order, published at 76 FR 30841, May 27, 2011, which included several measures designed to eliminate the waste, fraud and abuse, while ensuring that VRS remains a viable and a valuable communication tool for Americans who use it on a daily basis.
On July 28, 2011, in document FCC
11118 the Commission released the VRS Certification Order, published at 76
FR 47469, August 5, 2011, amending its rules for certifying internet-based TRS

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providers as eligible for payment from the Interstate TRS Fund Fund for their provision of internet-based TRS. On October 17, 2011, in document FCC 11
155, the Commission released the Second VRS Certification Order, published at 76 FR 67070, October 31, 2011, addressing three petitions related to the VRS Certification Order by revising the burdens contained in the requirements for the submission of documentation of a providers VRS
equipment and technologies and the submission of documentation regarding sponsorship arrangements.
The following are the final information collection requirements contained in the 2011 VRS Orders:
1 The Chief Executive Officer CEO, Chief Financial Officer CFO, or other senior executive of a TRS provider shall certify, under penalty of perjury, that:
1 Minutes submitted to the Interstate TRS Fund Fund administrator for compensation were handled in compliance with the Commissions rules and are not the result of impermissible financial incentives to generate calls, and 2 cost and demand data submitted to the Fund administrator related to the determination of compensation rates are true and correct.
2 VRS providers shall: a Submit to the Commission and the TRS Fund administrator a call center report twice a year and b notify the Commission and the TRS Fund administrator at least 30 days prior to any change to their call centers locations.
3 VRS providers shall submit detailed call data records CDRs and speed of answer compliance data to the Fund administrator.
4 TRS providers shall use an automated record keeping system to capture the CDRs and shall submit such data electronically in standardized form to the TRS Fund administrator.
5 Internet-based TRS providers shall retain the CDRs that are used to support payment claims submitted to the Fund administrator for a minimum of five years, in an electronic format.
6 VRS providers shall: a Maintain copies of all third-party contracts or agreements and make them available to the Commission and the TRS Fund administrator upon request; and b describe all agreements in connection with marketing and outreach activities in their annual submissions to the TRS
Fund administrator.
7 TRS providers shall provide information about their TRS
whistleblower protections to all employees and contractors, in writing.
In 2018, the Commission released the IP CTS Modernization Order, published
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at 83 FR 30082, June 27, 2018, in which the Commission:
1 Determined that it would transition the methodology for IP CTS
cost recovery from the MARS plan to cost-based rates and adopted interim rates; and 2 added two cost reporting requirements for IP CTS providers: i In annual cost data filings and supplementary information provided to the TRS Fund administrator, IP CTS
providers that contract for the supply of services used in the provision of TRS, shall include information about payments under such contracts, classified according to the substantive cost categories specified by the TRS
Fund administrator; and ii in the course of an audit or otherwise upon demand, IP CTS providers must make available any relevant documentation.
47 CFR 64.604c5iiiD1, 6.
OMB Control Number: 3060XXXX.
Title: Section 20.23b1, 35, 7;
c12, 3, 3iiiiv, 4iii, v;
and d, Contraband wireless devices in correctional facilities.
Form Number: N/A.
Type of Review: New information collection.
Respondents: Business or other forprofit entities, and state, local or tribal governments.
Estimated Number of Respondents and Responses: 531 respondents and 16,389 responses.
Estimated Time per Response: 110
hours.
Frequency of Response: One-time application and self-certification response, one-time DCFO authorization request response, on occasion qualifying request response, on occasion reversal response, recordkeeping requirement, third party notification requirement.
Obligation to Respond: Required to obtain or retain benefits. Statutory authority for the currently approved information collection is contained in sections 1, 2, 4i, 4j, 301, 302, 303, 307, 308, 309, 310, and 332 of the Communications Act of 1934, as amended, 47 U.S.C. 151, 152, 154i, 154j, 301, 302a, 303, 307, 308, 309, 310, and 332.
Estimated Total Annual Burden:
142,568 hours.
Total Annual Costs: No costs.
Nature and Extent of Confidentiality:
Certain information collected during the CIS application and certification process will be treated as confidential from public inspection. To the extent necessary, respondents may request confidential treatment of information collected. See 47 CFR 0.459.
Privacy Act Impact Assessment: No impacts.

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