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Federal Register / Vol. 86, No. 186 / Wednesday, September 29, 2021 / Notices
have an authorized representative relationship with the individualto perform CHRCs is costly and unnecessary. Therefore, TSA is issuing this exemption to the CHRC and related requirements in 49 CFR 1544.229, provided aircraft operators comply with the requirements of the exemption that will ensure accountability for full CHRC
and Rap Back coverage.
Authority and Determination TSA may grant an exemption from a regulation if TSA determines that the exemption is in the public interest.10
TSA finds this exemption to be in the public interest because it minimizes or eliminates redundant CHRCs and Rap Back subscriptions for certain workers at regulated airports, who work for multiple employers. TSA has determined that there is no risk to transportation security associated with this exemption because it provides an option to eliminate only duplicative, redundant security requirements.

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Exemption 1. Eligibility. The exemption applies only where the following criteria exist:
The individual works at an airport with a SIDA, as prescribed in 49 CFR
1542.103a or 1542.103b with SIDA;
The individuals duties include accepting checked baggage for transport, as prescribed in 49 CFR
1544.229a3ii; screening or supervising the screening of cargo as prescribed in 49 CFR 1544.229a3i;
screening cargo as prescribed in 49 CFR
1544.229a1iiiC; and/or supervising the screening of cargo as prescribed 49 CFR 1544.229a1iiiB;
The individual must have unescorted access to a SIDA or Sterile Area and possess an airport operatorissued SIDA and/or Sterile Area ID
media, as prescribed in 49 CFR
1542.209 or SD 15420408 series;
The individual is not the subject of a CHRC certification as set forth in 49
CFR 1544.229a1i; and The individual does not possess a CREW/RAMP/EXCLUSIVE aircraft operator-issued SIDA ID media as set forth in 49 CFR 1544.229a1ii.
2. Exemption. For the duration of this exemption, an aircraft operator is not required to conduct a CHRC, Rap Back subscription, or comply with the related requirements in 49 CFR 1544.229cm for the individuals who meet the eligibility criteria.
3. Duration. This exemption takes effect on September 29, 2021 and remains in effect until modified or 10 49

U.S.C. 114q.

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rescinded by TSA through a notice published in the Federal Register.
Dated: September 23, 2021.
David Pekoske, Administrator.
FR Doc. 202121190 Filed 92821; 8:45 am BILLING CODE 911005P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration Intent To Request Extension From OMB of One Current Public Collection of Information: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Transportation Security Administration, DHS.
ACTION: 60-Day notice.
AGENCY:

The Transportation Security Administration TSA invites public comment on one currently approved Information Collection Request ICR, Office of Management and Budget OMB control number 16520058, that we will submit to OMB for an extension in compliance with the Paperwork Reduction Act PRA. The ICR describes the nature of the information collection and its expected burden. The information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administrations commitment to improving service delivery.
DATES: Send your comments by November 29, 2021.
ADDRESSES: Comments may be emailed to TSAPRA@dhs.gov or delivered to the TSA PRA Officer, Information Technology IT, TSA11, Transportation Security Administration, 6595 Springfield Center Drive, Springfield, VA 205986011.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh at the above address, or by telephone 571 2272062.
SUPPLEMENTARY INFORMATION:
SUMMARY:

Comments Invited In accordance with the Paperwork Reduction Act of 1995 44 U.S.C. 3501
et seq., an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be available at http www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to
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1 Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility;
2 Evaluate the accuracy of the agencys estimate of the burden;
3 Enhance the quality, utility, and clarity of the information to be collected; and 4 Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology.
Information Collection Requirement OMB Control Number 16520058;
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. This information collection provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administrations commitment to improving service delivery.
From the TSA perspective, qualitative customer and stakeholder feedback provides useful insights on perceptions and opinions. Unlike the results of statistical surveys, which yield quantitative results that can be generalized to the population of study, this qualitative feedback provides insights into customer or stakeholder perceptions, experiences, and expectations regarding TSA products or services. Such feedback also provides TSA with an early warning of issues with service, and focuses attention on areas where improvement is needed regarding communication, training, or changes in operations that might improve delivery of products or services. These collections allow for ongoing, collaborative, and actionable communications between the Agency and its customers and stakeholders.
They also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback targets areas such as:
Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses are assessed to plan and inform efforts to improve or maintain the quality of service offered by TSA. If this information is not collected, vital feedback from customers and stakeholders on the Agencys services will be unavailable.
The Agency will only submit a collection for approval under this
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